Report

U.S. Institutional Distribution Dynamics 2025

The Evolving Relationship Between Institutional Investors and Asset Managers

The Evolving Relationship Between Institutional Investors and Asset Managers

  • Discover how sales and service teams are evolving to meet the demands of institutional clients
  • Understand the top factors institutional investors consider when selecting an asset manager for an investment mandate
  • Evaluate how institutional sales and client services teams are using technology and artificial intelligence to provide efficiencies and better service to their clients
  • Learn about emerging demands for portfolio allocations

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Mason Gillespie

Mason Gillespie

Associate Director, Account Management

Boston HQ +1 617.437.0084

Summary

This new research report explores how institutional sales and service teams distribute investment products and differentiate to provide top client service. The report includes sizing of the addressable market for direct sales and consultant-intermediated assets (excluding OCIO assets). The research examines the capabilities, characteristics, and mindset of top asset managers, as well as how institutions want to be engaged and what additional services are most valued by these clients. Additionally, it covers how artificial intelligence (AI) is reshaping roles within sales and services teams. Lastly, it will cover trends in portfolio construction approaches and institutions' expected shifts in asset allocation.

A Note from the Author

How Should Asset Management Teams Approach Distribution in a Shifting Institutional Landscape?

Michele Giuditta, CFA

Michele Giuditta, CFA

Director

Bio →

Michele Giuditta, CFA

Michele Giuditta, CFA

Director

Michele is a Director in the Institutional practice, specializing in research and consulting related to institutional investors and third-party allocators, including defined benefit plans, endowments, foundations, insurance companies, healthcare organizations, investment consultants, and outsourced chief investment officers (OCIOs). As the co-head of Cerulli’s Institutional practice, Michele leads research for annual reports and strategic consulting engagements. During her tenure at Cerulli, Michele’s research has covered topics including investment consultants and OCIOS, responsible investing, alternative investments, and institutional distribution trends.

Full biography here.

Shrinking institutional assets under management, consolidation among third-party allocators, and the increased adoption of the OCIO model are contributing to fee pressure and fewer traditional mandates for asset managers. In a competitive landscape, distribution professionals and relationship managers are seeking ways to differentiate their firms. According to our research:

  • Over the last decade and a half, Cerulli has tracked more than 50 consolidations in the consulting industry. As a result, the overall number of investment consultants declined from more than 100 in 2010 to 58 firms at the time of this report.
  • Investment consulting industry assets remain highly concentrated, with the top-five providers advising on 70% of worldwide assets, up from 64% in 2010.
  • In a consolidated market, securing in-office meetings with investment consultants and asset owners has become increasingly difficult. Managers are having more informal in-person meetings, conducting virtual calls, and providing targeted value-added content and services to foster relationships with allocators.

As the investment consultant industry continues to consolidate, Cerulli recommends distribution teams track M&A activity and meet with those firms to understand how the entities will operate in the future. Will they continue to operate as separate entities, with potential opportunities for collaboration, or will they be fully integrated? Understanding each organization’s structure and manager research process will help inform their consultant coverage models.

Access more in The Cerulli Report—U.S. Institutional Distribution Dynamics 2025. In its inaugural edition, this report provides an overview of the shifting institutional market and sizing of the addressable market, broken down by direct-sold and third-party-intermediated assets.

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